Real-Time Tracking

Real-Time Tracking, real confidence

Ship with more transparency and confidence than ever before

Real-Time Tracking delivers live location and status updates straight to shippers for steamlined communication, visibility, and trust.

Get the Full Picture

Live shipment updates let shippers know exactly where their vehicles are, their ETA, and if there are any potential delays.

Streamlined Communication

No more back and forth texts and emails. With live shipment details available right on the platform, communication is seamless and everyone can operate more efficiently.

Maximize Confidence

With live real-time updates, shippers can handle their logistics with more confidence, and carriers ensure their partners are informed with the latest information.

Real-Time Tracking Overview
SHIPPERS

Track all your shipments easier than ever

With Real-Time Tracking, you’re always just a click away from getting real-time information on all your vehicle shipments. Access GPS location, ETA, eBOL information, and more right on your device as long as carriers are using the app. It’s a fast and convenient way to manage the logistics side of your business, and anticipate any delays with ease. Encourage all your partners to get the app, so you can enjoy this new feature!

CARRIERS

Streamline communication and save valuable time

There’s never been an easier way to communicate with shippers. Just download the Central Dispatch app, have drivers enable real-time tracking, and all your shippers will get live updates sent straight to their devices. It’s the best way to keep your partners informed, build stronger business relationships, and attract more shippers. Download the app today!

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FAQs

How does Real-Time Tracking work?

Once a carrier completes the pickup inspection using the Central Dispatch app, shippers will receive an email with a link to track the vehicle’s live location. Shippers can also access the dispatch card directly, where they’ll find a tracking button to view real-time updates at any time.

How does Real-Time Tracking work?

As a carrier, do I need the Central Dispatch app to enable Real-Time Tracking?

Yes, all carriers need to complete the pickup inspection for each vehicle using the Central Dispatch app to enable Real-Time Tracking. This is a great way to streamline communication and attract more business!

As a carrier, what if I’m concerned about sharing my location?

Your privacy is our priority. With Real-Time Tracking, your location is shared only within a 0.3-mile radius, ensuring your safety while still keeping shippers informed.

Are shippers able to access the Central Dispatch app?

Shippers cannot access the Central Dispatch app. However, as long as carriers use the app, shippers will receive seamless real-time updates in the Central Dispatch platform about their vehicles.

What does ‘location tracking off’ mean?

If the carrier didn’t use the app to complete the pickup inspection, ‘Location Tracking Off’ will appear on the dispatch card, meaning Real-Time Tracking is not active. Shippers should encourage carrier partners to use the app to enjoy seamless tracking and enhanced visibility.