Dispatch Experience

Do dispatches your way

The dispatch experience is better when it’s flexible, and all in one central location

View all your dispatches in a single streamlined interface capable of managing all your shipments with ease. Plus, access a suite of APIs to create an end-to-end experience that meets your exact transportation needs.

Fully Electronic

Save time on manual processes and eliminate paperwork with fully electronic dispatches for every shipment.

Work More Efficiently

With a user-friendly interface, search filters, and bulk actioning, managing large volumes of shipments is fast and easy.

API Partners

Seamlessly connect to third-party technology providers like BATS, Message Plane CRM, and Cronetic so you can dispatch how you like, on the platforms you like.

Dispatch Experience Overview
Carriers

Manage your entire transportation network

The dispatch experience for carriers brings your entire logistics operation into a single interface. Access every public and private load, create EBOLs, upload documents, and stay in touch with your network of partners to foster stronger business connections.

Shippers

Stay on top of every shipment

The shipper’s dispatch experience lets you effortlessly create, edit, or cancel dispatches, so you can keep shipments running smoothly. Plus, with connections to third party technology partners, you can do it all without leaving your favorite platform.

FAQs

How does the new dispatch experience work?

Carriers – The Dispatches page allows a carrier user to manage loads, regardless of public or private marketplace, from a single location. Carriers can respond to assigned dispatches, manage accepted load orders, bulk action orders to assign drivers or pull dispatch sheets, track their driver transport, and more.

Sellers – The Assigned Loads page gives the shipper a single point of management of all dispatches. Once a listing is dispatched to a carrier, the shipper is able to edit, cancel, re-list, upload and view documents, and monitor load transport.

Will there be any interruptions to my current dispatches?

Dispatches in the previous experience, Dispatched to Me, will stay in the legacy experience until the transport is complete causing no disruption to in-process loads. All new dispatches will be managed out of the Dispatches page moving forward.

Can I access the dispatch experience on my mobile device?

Clients can access their dispatches on CentralDispatch.com from a mobile device web browser. The Central Dispatch mobile app is available for carrier partners to use to manage accepted loads. A driver will only see those loads assigned to them from the carrier. Vehicle inspections can only be completed on the mobile app.

Can I access the dispatch experience without an internet connection?

The web version of CentralDispatch.com cannot be accessed without an internet connection. The mobile app can still be used by carrier partners to complete inspections and manage dispatches without an internet connection.

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